24 June 2026 · DMARC Engine · 2 min read
Yes. Your account is free to sign up for and self-serve, so you can start using DMARC Engine without any payment. If you have a paid arrangement (for example enforcement or hosted monitoring), you can change or cancel it at any time by contacting our team. There is no lock-in.
Changing your plan
Signup is free and the account is fully usable without payment, so most changes do not need anything from you. For a paid arrangement, plan changes are handled by our team rather than through a self-service billing portal:
- To upgrade or add coverage, contact us and we will arrange the change so you get more domains, reports and features.
- To downgrade or cancel, contact us and we will sort out the change with you directly.
The Billing tab in your dashboard is a read-only view of your invoices, so you can always see what has been arranged. If you are unsure which arrangement fits, our team is happy to advise before you commit. See support response times.
What happens to your hosted records
This is the important bit if you use our hosted DNS for DMARC, SPF, DKIM, MTA-STS or BIMI.
Because hosted records are published via CNAME delegation, they keep resolving as long as the delegation stays in place. If you cancel, we give you notice and your published values so you can either point the records at your own DNS or keep them flattened in-zone, with no surprise drop to an unauthenticated state that could break legitimate mail.
Always confirm your new records resolve correctly before removing the delegation, especially if you are at p=reject.
Next steps
To change or cancel a paid arrangement, just contact our team. You can also check the enforcement journey to be sure your coverage matches where you are headed.